Terms of Use
Welcome to HeatMe.ai. These Terms of Use ("Terms") govern your access to and use of the HeatMe website, web application, linked Telegram flows, and related artificial intelligence services (collectively, the "Service"), operated by the HeatMe AI Collective ("HeatMe", "we", "us", or "our").
By accessing, authenticating via Google/Telegram, or using the Service, you enter into a legally binding contract with us. If you do not agree to these Terms in their entirety, you must immediately cease all use of the Service.
1. THE SERVICE AND AUTOMATED PIPELINE
1.1 Service Description.
HeatMe provides an AI-assisted image-to-video generation service. Users may upload images and parameters to request generated video outputs via web sessions or linked Telegram bots.
1.2 Automated Conduit.
HeatMe operates as an automated technological conduit. Uploaded inputs are processed by our servers and third-party compute providers to generate the requested media. While our systems may run automated moderation checks to prevent abuse, we do not proactively manually review, direct, or exercise editorial control over the content you generate.
1.3 Unpredictable Outputs.
The Service relies on machine learning algorithms. You acknowledge that AI-generated outputs may be inaccurate, unrealistic, distorted, or unintentionally offensive. The Service is provided strictly "AS IS".
2. ELIGIBILITY AND STRICT AGE RESTRICTIONS
2.1 Age Requirement.
You must be at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is higher) to use the Service.
2.2 Minor Ban.
The Service is strictly prohibited for minors. We employ zero-tolerance policies regarding underage use.
3. EXEMPTION DECLARATION (18 U.S.C. § 2257)
HeatMe is an automated, interactive computer service and acts solely as an intermediary. We do not direct, cast, produce, or exercise creative control over the visual content generated by our users. To the extent applicable under 18 U.S.C. § 2257 and related regulations, the User uploading the primary image material assumes the absolute legal role of "producer." HeatMe claims full exemption from primary record-keeping requirements under 18 U.S.C. § 2257(h)(2)(B)(v) and 47 U.S.C. § 230 as a neutral technology provider.
4. USER CONTENT AND LIABILITY
4.1 The "Self-Representation" Rule.
By uploading any image, video, or prompt ("User Content"), you expressly represent and warrant that:
- You are the sole and exclusive subject depicted in the User Content; OR
- You possess explicit, documented, and verifiable consent from all individuals depicted in the User Content to process their likeness through AI and generate the requested outputs.
4.2 Absolute Liability.
You are solely responsible for your User Content and the resulting AI-generated media. You assume all legal risks associated with generating, downloading, or publishing such media.
5. PROHIBITED CONDUCT
You agree that you will NEVER use the Service to upload, generate, or distribute:
- Child Sexual Abuse Material (CSAM) or any content depicting minors (under 18) in any context whatsoever.
- Non-Consensual Intimate Imagery (NCII) or "Deepfakes" depicting third parties without their explicit consent.
- Content that promotes violence, terrorism, self-harm, or illegal acts.
Violations of this section will result in immediate account termination. We reserve the right to review, block, or delete any content that triggers our automated safety systems or violates these Terms.
6. PAYMENTS, REFUNDS, AND CREDITS
6.1 General Refund Policy.
Purchases of credits, packages, or subscriptions are generally NON-REFUNDABLE.
6.2 Automated and Discretionary Refunds.
Notwithstanding the above, our system may automatically refund or re-credit your account in the event of a verified technical failure during generation. We may also issue refunds or manual credits at our sole discretion via our support channels.
6.3 Third-Party Processors.
Payments made via Telegram Stars or other gateways are subject to their respective terms. Any unjustified chargebacks will result in an immediate account ban.
6.4 Credits on Voluntary Account Closure.
If you voluntarily delete your account, all unused paid credits and free generations are permanently forfeited and are not transferred, restored, or refunded except where mandatory law requires otherwise. You must review and expressly confirm this consequence before self-service deletion is accepted.
7. DATA LICENSING
You grant us a worldwide, non-exclusive, royalty-free license to host, copy, and process your User Content solely to operate the Service, run generation workflows, provide customer support, and perform safety/abuse checks.
8. STORAGE AND AVAILABILITY
8.1 Temporary Storage.
Generated videos and inputs are stored on our infrastructure or third-party object storage (e.g., S3) to facilitate delivery. We operate on a general 30-day retention cycle, after which generated media is scheduled for automated deletion.
8.2 Your Responsibility.
We are not a cloud backup service. You are solely responsible for downloading and storing copies of any generated media you wish to keep.
8.3 Account Closure.
An authenticated non-admin user may request permanent account closure through the Account deletion option in the Support Center. Account closure revokes active sessions and access tokens, removes the user-facing profile and operational account access, forfeits remaining credits, and removes access to retained media through the HeatMe account. A short-lived storage URL issued before closure may remain valid until it expires, and we cannot recall copies you already downloaded or shared. Active generations must finish or fail, and a recently opened payment must settle or expire, before closure can complete. If self-service is unavailable, support may complete the action only from a structured account-deletion ticket.
8.4 Limited Retention, Legal Holds, and Re-registration.
Closing an account does not require us to erase records that we reasonably need for accounting or legal obligations, proof of acceptance, payments and chargebacks, support and deletion audit, credit and refund history, generation audit metadata, moderation, security, fraud or abuse prevention, or the establishment, exercise, or defense of legal claims. Media remains subject to the normal retention cycle unless a documented legal hold requires temporary preservation.
A deleted account cannot be automatically recreated using the same Google or Telegram identity. A later request to return requires support review, may be refused for security or abuse-prevention reasons, and never restores the deleted account's credits, access, or operational profile.
9. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS". WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND NON-INFRINGEMENT.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEATME AI COLLECTIVE, ITS OPERATORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF REPUTATION, PRIVACY, OR DATA, ARISING OUT OF YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 3 MONTHS PRECEDING THE CLAIM.
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless HeatMe from any claims, damages, legal fees (including attorney's fees), or liabilities arising directly or indirectly from your User Content, your violation of third-party rights, or your generation of illegal/non-consensual material.
12. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed strictly in accordance with the laws of the Republic of the Marshall Islands, without regard to its conflict-of-law principles. You agree that any legal action or proceeding shall be brought exclusively in the courts located in the Republic of the Marshall Islands. You expressly waive any rights to participate in class-action lawsuits.
13. CONTACT
Legal inquiries: [email protected].